This page explains how refunds, chargebacks, and payment disputes are handled on the FairPay platform — for both merchants and end customers. It is intended to operate alongside Australian Consumer Law obligations.
Placeholder content. Section structure below — final legal text needs review and approval from qualified Australian legal counsel before launch.
Customer refund rights
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How to request a refund
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Merchant refund process
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Subscription cancellation and refunds
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Disputed transactions and chargebacks
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Australian Consumer Law
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Dispute resolution
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Contact
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Questions about this policy?
- Emaillegal@fairpay.com.au
- Phone+61 2 8084 7194
- MailFairPay Pty Ltd, Level 8, 187 Kent Street, Sydney NSW 2000
Or use the full contact form.